Course description

Introduction

Welcome to the « First Aider – CSA Z1210-17 – 16h – Healthcare Professional – Compliant with CSA Z1210-17 » training. This 16-hour training is designed to provide in-depth, hands-on learning of essential first aid and resuscitation techniques, meticulously developed in accordance with the strict requirements of the CSA Z1210-17 standard.

The CSA Z1210-17 standard is a key reference guiding first aid practices in Canada, emphasizing the safety, effectiveness, and adaptability of interventions in crisis situations.

Certification upon completion of the training

Participants will receive a recognized certification attesting to their first aid competency under the CSA Z1210-17 standard, valid for 2 ans. This certification is a valuable asset for professional opportunities and for strengthening personal and community safety.

Course objective

The training aims to equip participants with the skills needed to intervene effectively in a variety of emergency situations, in compliance with the CSA Z1210-17 standard. The main objectives are:

Master rescue interventions in a medical emergency: recognize and respond to cardiopulmonary arrest, serious injuries, sudden illnesses, and other emergency situations, and stabilize the victim until professional help arrives.
Acquire advanced CPR and AED skills: cardiopulmonary resuscitation and use of the automated external defibrillator, in accordance with the requirements of the CSA Z1210-17 standard.
Manage traumatic and environmental emergencies: fractures, severe hemorrhage, burns, poisoning, severe allergic reactions, and other emergencies.
Ensure the safety and well-being of victims: informed decision-making, effective communication with emergency services, and coordination of rescue actions.

Teaching approach

The training is designed to immerse participants in dynamic, interactive learning, maximizing skill retention and preparation for real interventions. The key components:

Active and inductive learning: each session begins with a scenario exercise placing participants at the heart of an emergency.
Integration of theory and practice: alternating between theoretical readings and simulations of emergency medical scenarios.
Advanced teaching technologies and resources: interactive modules, demonstration videos, and practical sessions.
Continuous assessment and access to an instructor: regular quizzes and constructive discussions available at all times.
Instruction by experts: instructors are all experienced health professionals.
At-home practice: exercises to be done at home with theoretical support materials for ongoing review.

Learning activities

Supplementary readings: although no preparatory reading is mandatory, ARCPR bibliographies and guidelines are available on the platform to deepen understanding of key concepts.

Interactive presentations: interactive modules hosted on our platform incorporate multimedia elements and interactive quizzes to test and reinforce understanding on an ongoing basis.

Practical exercises: scenario-based exercises and simulations of emergency scenarios round out the theoretical knowledge. A free mobile app guides participants through various practice scenarios.

Support

For any questions, our team is available by email at [email protected] as well as via integrated chat on our platform (24/7 virtual assistant). All requests are handled within 48 business hours. Online educational resources, training guides, and continuous access to course updates are also made available.

Offered 100% online. Also available in hybrid or in-person format upon request.

Course content

2.1 Training content

Introduction to the training – CSA Z1210-17
L.1 Workplace first aid principles — Roles and responsibilities, Medication administration, Equipment and kit, Effective communication, Safety and personal protection, Occupational Health and Safety (OHS)
Infection prevention
L.2 Managing injured/ill workers — Scene management, Primary survey, Secondary survey, Ongoing assessments
L.3 Airway management — basic and advanced
L.4 Breathing management — Respiratory system, Managing respiratory emergencies
L.5 Circulation management — Circulatory system, Cardiovascular emergencies, Nervous system, State of shock, CPR (adult 1 and 2 rescuers, child, infant), AED, Demonstrations and practice, Airway clearance, Life-threatening emergencies
L.6 Oxygen administration
L.7 Injury management — Hemorrhage, Ear/eye/nose injuries, Burns, Musculoskeletal system
L.8 Medical emergencies — Poison, Anaphylaxis, Diabetes, Seizures, Stroke, Mental health, Obstetric, Environmental
L.9 Transport management
L.10 Managing spinal and neurological emergencies
L.11 CPR for infants and children
Conclusion

2.2 Training objectives

The objectives are classified according to three learning levels: Skill, Knowledge, Awareness (or Not applicable).

Introduction — CSA Z1210-17

Understand the fundamental principles of the CSA Z1210-17 standard
Become familiar with the standard's procedures and protocols

L.1 Workplace first aid principles

Code	Objective	Level
L.1.1 Roles and responsibilities
L.1.1.1	Definition of workplace first aid	Knowledge
L.1.1.2	Role of the workplace first aider	Knowledge
L.1.1.3	Federal/provincial/territorial legislation protecting first aiders	Knowledge
L.1.1.4	Principle of consent	Knowledge
L.1.1.5	Scope of practice appropriate to the level of training	Knowledge
L.1.2 Medication administration
L.1.2.1	Procedures for assisting with medication administration	Awareness
L.1.2.2	Legislative requirements related to assisting with medication administration	Awareness
L.1.3 First aid equipment and kit
L.1.3.1	Legislative requirements regarding the contents of first aid kits	Awareness
L.1.4 Effective communication
L.1.4.1	Reporting to EMS and transfer principles	Knowledge
L.1.4.2	Principles of effective communication with the injured/ill worker	Knowledge
L.1.4.3	Barriers to effective communication	Knowledge
L.1.4.4	Reporting and record-keeping requirements	Knowledge
L.1.5 Safety and personal protection
L.1.5.1	Workplace risks and hazards for the first aider	Knowledge
L.1.5.2	Common routes of transmission of disease and infection	Knowledge
L.1.5.3	Types of personal protective equipment	Knowledge
L.1.5.4	Proper use of personal protective equipment	Skill
L.1.5.5	Equipment cleaning/disinfection procedure	Awareness
L.1.5.6	Safe procedures for cleaning the work environment after an incident	Awareness
L.1.5.7	Safe disposal procedures for sharps and contaminated objects	Awareness
L.1.6 Occupational Health and Safety (OHS)
L.1.6.1	Definition of a hazard	Knowledge
L.1.6.2	Principles of hazard identification, risk assessment, and control	Awareness
L.1.6.3	Safety data sheets (SDS) as a source of information	Awareness
L.1.6.4	Role of the first aider in the OHS management system	Awareness
L.1.6.5	Basic principles of OHS legislation	Awareness

Infection prevention

Learn the various functions of microbes and the differences between viruses and bacteria
Learn to identify the various types of transmission and risk factors
Learn the various actions that can prevent infections
Know the various types of immunization that exist
Learn the steps to follow in the event of accidental contact with certain bodily fluids
Be able to apply preventive actions and respond in the event of accidental contact

L.2 Managing injured/ill workers

Code	Objective	Level
L.2.1 Scene management
L.2.1.1	Scene assessment	Knowledge
L.2.1.2	Collecting information about the incident	Skill
L.2.2 Primary survey
L.2.2.1	Assessing level of consciousness	Skill
L.2.2.2	Assessing the airway	Skill
L.2.2.3	Assessing breathing	Skill
L.2.2.4	Assessing circulation	Skill
L.2.2.5	Looking for life-threatening injuries or conditions	Skill
L.2.3 Secondary survey
L.2.3.1	Medical history	Skill
L.2.3.2	Vital signs	Skill
L.2.3.3	Head-to-toe assessment	Skill
L.2.4 Ongoing assessments
L.2.4.1	Ongoing assessment based on appearance and signs/symptoms	Skill

L.3 Airway management

Code	Objective	Level
L.3.1 Basic management
L.3.1.1	Indications, contraindications, and precautions related to airway interventions	Knowledge
L.3.1.2	Procedures for opening, clearing, and maintaining the airway	Skill
L.3.1.3	Positioning to maintain an open airway	Skill
L.3.2 Advanced management
L.3.2.1	Indications, contraindications, and precautions related to airway adjuncts	Not applicable
L.3.2.2	Use of airway adjuncts and opening devices	Not applicable

L.4 Breathing management

Code	Objective	Level
L.4.1.1	Important functions and structures of the respiratory system	Awareness
L.4.2.1 – COPD	Chronic obstructive pulmonary disease	Awareness
L.4.2.1 – Asthma	Asthma	Knowledge
L.4.2.1 – Flail chest	Flail chest	Knowledge
L.4.2.1 – Chest wound	Sucking chest wound	Knowledge
L.4.2.1 – Penetrating injury	Penetrating chest injury	Knowledge
L.4.2.1 – Pneumothorax	Pneumothorax	Knowledge
L.4.2.1 – Airway obstruction	Airway obstruction	Skill
L.4.2.2	Approach, assessment, and management of the injured/ill worker	Skill

L.5 Circulation management

Code	Objective	Level
L.5.1 Circulatory system
L.5.1.1	Important functions and structures of the circulatory system	Knowledge
L.5.2 Cardiovascular emergencies
L.5.2.1 – Arteriosclerosis	Arteriosclerosis	Awareness
L.5.2.1 – Angina	Angina	Knowledge
L.5.2.1 – Heart attack	Myocardial infarction (MI) – heart attack	Knowledge
L.5.2.2	Approach, assessment, and first aid provision for cardiovascular emergencies	Skill
L.5.3 Nervous system
L.5.3.1	Important functions and structures of the nervous system	Awareness
L.5.4 Managing a state of shock
L.5.4.1	Definition of a state of shock	Knowledge
L.5.4.2	Types of shock	Awareness
L.5.4.3	Signs and symptoms of shock	Knowledge
L.5.4.4	Managing a state of shock	Skill
L.5.5 Cardiopulmonary resuscitation (CPR)
L.5.5.1	Indications for CPR	Knowledge
L.5.5.2	Single-rescuer adult CPR	Skill
L.5.5.3	Two-rescuer adult CPR	Skill
L.5.6 Automated external defibrillation (AED)
L.5.6.1	Definition of defibrillation	Knowledge
L.5.6.2	Indications for AED use in the workplace	Knowledge
L.5.6.3	Inspecting the automated external defibrillator	Awareness
L.5.6.4	Workplace AED policies and procedures	Awareness
L.5.6.5	Application and use of the automated external defibrillator	Skill

CPR — Supplementary objectives (Introduction, Approach, Compressions, Ventilations, Defibrillation, Special cases, Airway clearance, Life-threatening emergencies)

Know the content and objectives of the training, and the challenges of CPR and airway clearance
Awareness of the importance of CPR, the new guidelines, the causes of cardiac arrest, angina, and stroke
Quickly recognize the type of victim in order to provide the best possible care
Recognize hazards, respond effectively, check level of consciousness, and assist with medication
Confirm breathing and carotid pulse; recognize cardiopulmonary arrest
Learn the proper chest compression techniques for adults, children, and infants according to the latest national standards
Learn the proper ventilation techniques for all victims — mouth-to-mouth, pocket mask, face shield
Learn the safe use of the AED and its risks; special considerations for infants
Special cases: traumatic care, optional ventilations during cardiac arrest, legal responsibilities of the first responder
Downloading a mobile app to support practice sessions
Complete demonstrations and practice — adult, child, infant single-rescuer
Airway clearance in adults, children, other body types, and infants
Life-threatening emergencies: angina/chest pain, stroke, opioid overdose

L.6 Oxygen administration

Code	Objective	Level
L.6.1.1	Types of oxygen delivery systems	Not applicable
L.6.1.2	Indications for oxygen administration	Not applicable
L.6.1.3	Safe handling of oxygen delivery systems	Not applicable
L.6.1.4	Administering oxygen with the appropriate devices	Not applicable

L.7 Injury management

Code	Objective	Level
L.7.1 Hemorrhage
L.7.1.1	Recognizing minor and major external hemorrhage	Knowledge
L.7.1.2	Control measures for minor and major external hemorrhage	Skill
L.7.1.3	Recognizing internal hemorrhage	Knowledge
L.7.1.4 – Amputations	Amputations	Skill
L.7.1.4 – Bruises	Bruises	Knowledge
L.7.2 Ear, eye, and nose injuries
L.7.2.1	Signs and symptoms of ear, eye, and nose injuries	Knowledge
L.7.2.2	Managing ear, eye, and nose injuries	Skill
L.7.3 Burn management
L.7.3.1	Types of burns	Knowledge
L.7.3.2	Classification of burn injuries	Knowledge
L.7.3.3	Signs and symptoms of burn injuries	Knowledge
L.7.3.4	Managing burn injuries	Skill
L.7.4 Musculoskeletal injuries
L.7.4.1	Important functions and structures of the musculoskeletal system	Awareness
L.7.4.2 – Dislocations	Dislocations	Skill
L.7.4.2 – Sprains	Sprains	Skill
L.7.4.2 – Strains	Strains	Skill
L.7.4.2 – Fractures	Open or closed fractures	Skill
L.7.4.3	Principles of splinting	Awareness

L.8 Medical emergencies

Code	Objective	Level
L.8.1 Poison management
L.8.1.1	Routes of poison entry into the body	Knowledge
L.8.1.2	Managing poisoning	Knowledge
L.8.2 Anaphylaxis
L.8.2.1	Definition of anaphylaxis	Knowledge
L.8.2.2	Signs and symptoms of anaphylaxis	Knowledge
L.8.2.3	Managing anaphylactic emergencies	Knowledge
L.8.3 Diabetes-related emergencies
L.8.3.1	Definition of diabetes	Knowledge
L.8.3.2	Signs and symptoms of a diabetes-related emergency	Knowledge
L.8.3.3	Managing diabetes-related emergencies	Skill
L.8.4 Seizures
L.8.4.1	Definition of a seizure	Knowledge
L.8.4.2	Types of seizures	Awareness
L.8.4.3	Signs and symptoms of a seizure	Knowledge
L.8.4.4	Managing seizure-related emergencies	Skill
L.8.5 Stroke
L.8.5.1	Definition of stroke	Knowledge
L.8.5.2	Types of stroke	Awareness
L.8.5.3	Signs and symptoms of a stroke	Knowledge
L.8.5.4	Managing strokes	Skill
L.8.6 Mental health emergencies
L.8.6.1–3	Mental health emergencies — recognition and management	Awareness
L.8.6.4	Occupational stress injuries and self-care management	Knowledge
L.8.7 Obstetric emergencies
L.8.7.1–2	Signs, symptoms, and management of obstetric emergencies	Not applicable
L.8.8 Environment-related illnesses or injuries
L.8.8.1	Definition of environment-related illnesses or injuries	Knowledge
L.8.8.2	Signs and symptoms	Knowledge
L.8.8.3 – Hypothermia/hyperthermia	Hypothermia and hyperthermia	Knowledge
L.8.8.3 – Frostbite	Frostbite, sunburn, snow blindness, trench foot	Awareness

L.9 Transport management / L.10 Spinal emergencies / L.11 CPR for infants and children

Code	Objective	Level
L.9 Transport
L.9.1.1	Transporting injured/ill workers	Awareness
L.9.1.2	Transport criteria	Knowledge
L.9.1.3	Care during transport	Awareness
L.9.2.1	Triage and management with multiple injured/ill workers	Awareness
L.10 Spinal and neurological emergencies
L.10.1.1	Indications for spinal protection	Knowledge
L.10.1.2 – Head	Head injuries	Knowledge
L.10.1.2 – TBI	Traumatic brain injuries (TBI) including concussion	Knowledge
L.10.1.3	Approach, assessment, and management of the injured/ill worker	Skill
L.10.1.4	Signs and symptoms of a possible spinal injury	Knowledge
L.10.1.5	Managing suspected spinal fractures	Skill
L.11.1 CPR for infants and children
L.11.1.1	Single-rescuer child CPR	Skill
L.11.1.2	Single-rescuer infant CPR	Skill
L.11.1.3	Two-rescuer child CPR	Skill
L.11.1.4	Two-rescuer infant CPR	Skill

Conclusion

Awareness of continuing education and the importance of refreshing skills

Actual course structure — modules and lessons

Anaphylactic allergic reactions

The purpose of the training - Anaphylaxis
The roles of the first aider
Quebec legislative regulations
The definition of anaphylaxis
Allergens
Signs and symptoms
The clinical presentation
The effects of epinephrine
The injection
The protocol
Introduction to auto-injectors
The risks of the auto-injector
Summary

Introduction to the training - CSA Z1210-17

Hello and welcome – CSA Z1210-17 Standard
Competency Chart - CSA Z1210-17
Awareness and Visual Preparation – CSA Z1210-17

Demonstration - Intervention sequence for a person experiencing an anaphylactic reaction

Medical intervention on a person experiencing an anaphylactic reaction
Adapting the anaphylactic response based on the victim's breathing
Setting the scene for the anaphylactic intervention
The epinephrine administration protocol
Certain special situations

L.1.1 Roles and responsibilities of a workplace first aider

L.1.1.1 Definition of workplace first aid
L.1.1.2 Role of the first aider in the workplace
L.1.1.3 Legislation that protects first aiders in the workplace
L.1.1.4 The principle of consent
L.1.1.5 Scope of practice appropriate to the workplace first aid training level

L.1.2 Medication administration

L.1.2.1 Procedures for assisting with medication administration
L.1.2.2 Legislative requirements regarding workplace first aiders' assistance with medication administration

L.1.3 First aid equipment and kit in the workplace

L.1.3.1 Legislative requirements for the contents of equipment and first aid kits in the workplace

L.1.4 Principles of effective communication

L.1.4.1 Reporting to EMS and transfer principles
L.1.4.2 Principles of effective communication with the injured/ill worker and other people at the scene
L.1.4.3 Barriers to effective communication with the injured/ill worker and other people on the scene
L.1.4.4 Reporting and record-keeping requirements

L.1.5 Workplace safety and personal protection of the first aider

L.1.5.1 Workplace risks and hazards for the workplace first aid attendant
L.1.5.2 Common routes of disease and infection transmission
L.1.5.3 Types of personal protective equipment used for workplace first aid
L.1.5.4 Proper use of personal protective equipment used for workplace first aid
L.1.5.5 Procedure and supplies required to clean/disinfect equipment used for workplace first aid
L.1.5.6 Safe procedures for cleaning the work environment and disinfecting equipment following a first-aid incident in the workplace
L.1.5.7 Safe procedures for disposing of sharp and contaminated objects

L.1.6 Occupational health and safety (OHS)

L.1.6.1 Definition of a hazard
L.1.6.2 Basic principles of hazard identification, risk assessment, control process, and implementation in the workplace
L.1.6.3 Material Safety Data Sheets (MSDS) / Safety Data Sheets (SDS) as a source of information for delivering first aid in the workplace
L.1.6.4 Role of the workplace first aider within an occupational health and safety management system
L.1.6.5 Basic principles of OHS legislation

Infection prevention

Introduction to infection prevention
The different types of infection
The types of transmission
Bloodborne transmission
Fecal-oral transmission
Droplet transmission
Airborne transmission
Risk factors
Prevention
Hand washing
When should you wash your hands?
Wearing gloves
Personal protective equipment
Hygiene and decontamination
Immunization
Upon accidental contact

L.2.1 Scene management

L.2.1.1 Scene assessment
L.2.1.2 Collecting incident data

L.2.2 Primary assessment

L.2.2.1 Assessing the level of consciousness
L.2.2.2 Airway assessment
L.2.2.3 Assessing breathing
L.2.2.4 Circulation Assessment
L.2.2.5 Checking for life-threatening injuries or conditions

L.2.3 Secondary assessment

L.2.3.1 Medical history
L.2.3.2 Vital signs
L.2.3.3 Head-to-toe assessment

L.2.4 Ongoing assessments

L.2.4.1 Continuous assessment based on appearance and signs/symptoms
Recognizing and responding to shock

L.3.1 Basic airway management

L.3.1.1 Indications, contraindications and precautions for airway interventions
L.3.1.2 Procedures for opening, clearing and maintaining the airway
L.3.1.3 Positioning to maintain an open airway

L.3.2 Advanced airway management

L.3.2.1 Indications, contraindications, and precautions for the use of an airway management device
L.3.2.2 Use of airway maintenance and opening devices

L.4.1 Respiratory system

L.4.1.1 Function and key structures of the respiratory system
Definition of the respiratory system
The processes of the respiratory system
The inspiratory and expiratory processes
The anatomy of the respiratory system

L.4.2 Management of respiratory emergencies

L.4.2.1 Chronic obstructive pulmonary disease (COPD)
L.4.2.1 Asthma
L.4.2.1 Flail chest
L.4.2.1 Sucking chest wound
L.4.2.1 Penetrating chest injury
L.4.2.1 Pneumothorax
L.4.2.1 Airway obstruction
L.4.2.2 Approach, assessment and management of the injured/ill worker

L.5.1 Circulatory system

L.5.1.1 Function and important structures of the circulatory system
Definition of the circulatory system
Blood
The heart
The arteries
The veins
Blood circulation

L.5.2 Cardiovascular emergency management

L.5.2.1 Arteriosclerosis
L.5.2.1 Angina
Angina and cardiac pain
L.5.2.1 Myocardial infarction (MI) – heart attack
L.5.2.1 Congestive heart failure (CHF)
L.5.2.2 Approach, assessment, and provision of first aid in the workplace for cardiovascular emergencies

L.5.3 Nervous system

L.5.3.1 Function and important structures of the nervous system
Definition of the nervous system
The autonomic nervous system
The somatic nervous system
The anatomy of the nervous system

L.5.4 Shock management

L.5.4.1 Definition of shock
L.5.4.2 Types of shock
L.5.4.3 Signs and symptoms of shock
L.5.4.4 Shock management

L.5.5 Cardiopulmonary resuscitation (CPR)

L.5.5.1 Indications for CPR
L.5.5.2 Single-rescuer CPR for an adult
L.5.5.3 Two-rescuer CPR for an adult

L.5.6 Automated External Defibrillation

L.5.6.1 Definition of defibrillation
L.5.6.2 Indications for the use of automated external defibrillation in the workplace
L.5.6.3 Inspecting the automated external defibrillator
L.5.6.4 AED policies and procedures in the workplace
L.5.6.5 Application and use of the automated external defibrillator

Introduction to CPR

Training Goals - CPR
Statistics, survival curves
Intervention using the C-A-B technique (chest compressions, airway, breathing)
The different approaches to care based on age
Risk factors
Angina and its complications
Patient categories
Stroke

The approach and primary assessment

Assessing a scene
Level of consciousness
If the victim is conscious and needs to take medication
Assessing breathing and pulse
The different care approaches by age
The recovery position

Chest compressions

Compressions in adults
Video - Adult Chest Compressions
Compressions: some special cases
Chest compressions in a child
Video - Chest compressions in a child
Chest compressions on an infant
Video - Infant Chest Compressions
Continuous compressions
Duty cycle
Mechanical chest compression devices
Summary of chest compressions

Ventilations

Update — COVID-19
Rescue breaths
Video - Adult Ventilations
Video - Child Ventilations
Ventilation in infants
Video - Infant ventilations
Mouth-to-mouth
Ventilation devices
Rescue breathing
Assisted ventilation

Defibrillation

Defibrillation in adults
Defibrillation in children
Defibrillation in the infant

Special cases

Special cases

Downloading a mobile app

Downloading a mobile app
Video - Mobile App

Demonstration - One-rescuer CPR sequence in an adult

Medical intervention on an adult with 1 rescuer
If the victim is breathing and has a pulse
If the victim has ineffective or absent breathing and has a pulse
If the victim is not breathing and has no pulse
Using the defibrillator on an adult victim
Continuing the sequence in the adult victim
Video - One-rescuer CPR sequence in an adult

Practice - One-rescuer CPR sequence in an adult

Preamble - Practising CPR on an Adult
Video - Practising the single-rescuer adult CPR sequence

Demonstration - One-rescuer CPR sequence in a child

Medical intervention on a child with 1 rescuer
If the child is breathing and has a pulse >60 bpm
If the child presents with ineffective or absent breathing and has a pulse >60 bpm
If the child is not breathing and has no pulse (or a pulse <60 bpm)
Using the defibrillator on a child victim
Continuing the sequence in the child victim
Video - One-rescuer CPR sequence in a child

Practice - One-rescuer CPR sequence in a child

Preamble - Practicing CPR on a child
Video - Practicing the one-rescuer child CPR sequence

Demonstration - One-rescuer CPR sequence in an infant

Medical intervention on an infant with 1 rescuer
If the infant is breathing and has a pulse >60 bpm
If the infant has inadequate or absent breathing and a pulse >60 bpm
If the infant is not breathing and has no pulse (or a pulse <60bpm)
Video - One-rescuer infant CPR sequence

Practice - One-rescuer CPR sequence in an infant

Preamble - Practising CPR on an infant
Video - Practicing the one-rescuer infant CPR sequence

Airway clearance in adults, children and others

Clearing the Airway in the Adult and Child
Video - Clearing the airway in adults and children
Clearing the airway in a victim seated in a wheelchair
Airway clearance in a pregnant woman
Video - Airway clearance in a pregnant woman
Clearing the airway in an obese victim
Clearing the airway in a large victim
Video - Clearing the airway in a large-bodied victim
Clearing your own airway

Airway clearance in an infant

Clearing the airway in an infant
Video - Airway clearance in an infant

Life-threatening emergencies

Angina and cardiac pain
Stroke
Opioid overdose

L.6.1 Prepare and administer oxygen

L.6.1.1 Types of oxygen delivery systems
L.6.1.2 Indications for oxygen administration
L.6.1.3 Safe handling of oxygen administration systems
L.6.1.4 Administering oxygen with the appropriate devices

Foreword on trauma first aid

Foreword on trauma first aid

The approach and primary assessment - TRAUMATIC

Scene Assessment - TRAUMATIC
Assessing the Level of Consciousness - TRAUMATIC
Assess respiratory function - TRAUMATIC
Assessing blood loss - TRAUMATIC
Expose the pain expressed by the victim - TRAUMA

L.7.1 Internal bleeding and external bleeding

L.7.1.1 Recognizing minor external and major external hemorrhage
L.7.1.2 Control measures for minor external and major external bleeding
L.7.1.3 Recognizing internal bleeding
L.7.1.4 Amputations
L.7.1.4 Contusions

L.7.1.2.A Practice – Trauma first aid – Hemorrhages

L.7.1.2.A Summary of superficial & capillary bleeding
L.7.1.2.A Preamble - Traumatic first aid practice – Superficial & Capillary Hemorrhages
L.7.1.2.A Trauma First Aid – Superficial & Capillary Bleeding
L.7.1.2.A Summary of venous bleeding
L.7.1.2.A Preamble - Traumatic first aid practice – Venous bleeding
L.7.1.2.A Traumatic first aid – Venous bleeding
L.7.1.2.A Summary of arterial bleeding
L.7.1.2.A Preamble - Traumatic first aid practice – Arterial bleeding
L.7.1.2.A Trauma first aid – Arterial bleeding

L.7.1.4.A Practice – Trauma first aid – Amputation

L.7.1.4.A Summary of amputation
L.7.1.4.A Preamble - First Aid Practice for Trauma - Amputation
L.7.1.4.A Traumatic first aid – Amputation

Practice - Trauma first aid part 1

Preamble - Traumatic first aid practice part 1
Scenario - Trauma first aid practice part 1
Video - Trauma First Aid Practice Part 1

L.7.2 Injuries to the ears, eyes and nose

L.7.2.1 Signs and symptoms of ear injuries
L.7.2.2 Managing ear injuries
L.7.2.1 Signs and symptoms of eye injuries
L.7.2.2 Management of eye injuries
L.7.2.1 Signs and symptoms of nose injuries
L.7.2.2 Management of nose injuries

L.7.3 Burn management

L.7.3.1 Types of burns
L.7.3.2 Classification of burn injuries
L.7.3.3 Signs and symptoms of burn injuries
L.7.3.4 Management of burn injuries

L.7.3.A Practice – Trauma first aid – Burns

L.7.3.A Summary of first-degree (1st) burns
L.7.3.A Preamble - Traumatic first aid practice – First-degree burns
L.7.3.A Traumatic first aid – First-degree (1st) burns
L.7.3.A Summary of second-degree burns
L.7.3.A Preamble - Traumatic first aid practice – Second-degree (2nd) burns
L.7.3.A Traumatic first aid – Second-degree (2nd) burns
L.7.3.A Summary of third-degree burns
L.7.3.A Preamble - Traumatic first aid practice – Third-degree (3rd) burns
L.7.3.A Traumatic first aid – Third-degree (3rd) burns
L.7.3.A Summary of fourth-degree (4th) burns
L.7.3.A Preamble - Traumatic first aid practice – Fourth-degree (4th) burns
L.7.3.A Traumatic first aid – Fourth-degree (4th) burns

L.7.4 Musculoskeletal injury management

L.7.4.1 Function and important structures of the musculoskeletal system
L.7.4.2 Dislocations
L.7.4.2 Sprains
L.7.4.2 Strains
L.7.4.2 Open or closed fractures
L.7.4.3 Restraint principles

L.7.4.2.A Practice – Trauma first aid – Dislocations, sprains & strains

L.7.4.2.A Summary of dislocations & luxations
L.7.4.2.A Preamble - Traumatic First Aid Practice – Dislocations & Luxations
L.7.4.2.A Traumatic First Aid – Dislocations & Subluxations
L.7.4.2.A Summary of sprains & strains
L.7.4.2.A Preamble - Trauma First Aid Practice – Sprains & Strains
L.7.4.2.A Trauma first aid – Sprains & Strains

L.7.4.2.A Practice – Trauma first aid – Fractures

L.7.4.2.A Summary of the open fracture
L.7.4.2.A Preamble - Traumatic first aid practice – Open fracture
L.7.4.2.A Traumatic first aid – Open fracture
L.7.4.2.A Summary of the closed fracture
L.7.4.2.A Preamble - Traumatic first aid practice – Closed fracture
L.7.4.2.A Trauma first aid – Closed fracture

Practice - Trauma first aid part 2

Preamble - Traumatic first aid practice part 2
Scenario - Traumatic first aid practice part 2
Video - Trauma first aid practice part 2

The approach and primary assessment - MEDICAL

Assessing a scene - MEDICAL
Assessing Level of Consciousness - MEDICAL
Assess respiratory function - MEDICAL
Assessing circulatory functions - MEDICAL
Assessing the level of orientation - MEDICAL
Evaluating the Chief Complaint - MEDICAL

L.8.1 Poison management

L.8.1.1 Routes of poison entry into the body
L.8.1.2 Poisoning management

L.8.2 Anaphylaxis

L.8.2.1 Definition of anaphylaxis
L.8.2.2 Signs and symptoms of anaphylaxis
L.8.2.3 Managing anaphylactic emergencies

L.8.3 Diabetes-related emergencies

L.8.3.1 Definition of diabetes
L.8.3.2 Signs and symptoms of a diabetic emergency
L.8.3.3 Managing diabetes-related emergencies

L.8.4 Seizures

L.8.4.1 Definition of a seizure
L.8.4.2 Types of seizures
L.8.4.3 Signs and symptoms of a seizure
L.8.4.4 Managing emergencies related to a seizure

L.8.5 Stroke

L.8.5.1 Definition of stroke
L.8.5.2 Types of strokes
L.8.5.3 Signs and symptoms of a stroke
L.8.5.4 Stroke management

L.8.6 Mental health emergencies

L.8.6.1 Mental health emergencies
L.8.6.2 Recognizing mental health emergencies
L.8.6.3 Managing mental health emergencies
L.8.6.4 Work-related stress trauma and self-care

L.8.7 Obstetric emergencies

L.8.7.1 Signs and symptoms of obstetric emergencies
L.8.7.2 Management of obstetric emergencies

L.8.8 Environment-related illnesses or injuries

L.8.8.1 Definition of environment-related illnesses or injuries
L.8.8.2 Signs and symptoms of environment-related illnesses or injuries
L.8.8.3 Hypothermia/hyperthermia
L.8.8.3 Frostbite, sunburn, snow blindness, trench foot
L.8.8.3 Drowning, decompression, altitude

L.9.1 Transport

L.9.1.1 Transporting injured/ill workers
L.9.1.2 Transport criteria
L.9.1.3 Care during transport

L.9.2 Incidents with multiple injured or ill workers and transport

L.9.2.1 Triage and management in a situation involving several injured/ill workers
The START triage method
The golden rules to follow
The process of triage using the START method

L.10.1 Spinal and neurological emergencies

L.10.1.1 Indications for spinal protection
L.10.1.2 Head injuries
L.10.1.2 Traumatic brain injuries (TBI), including concussion
L.10.1.3 Approach, assessment and management of the injured/ill worker
L.10.1.4 Signs and symptoms of a possible spinal injury
L.10.1.5 Management of suspected spinal column fractures

L.11.1 CPR for infants and children

L.11.1.1 Child CPR with one rescuer
L.11.1.2 One-rescuer CPR for a baby
L.11.1.3 Child CPR with two rescuers
L.11.1.4 Infant CPR with two rescuers

Conclusion

Continuing education

Instruction, assessments and practice

4.1 Theoretical instruction

It is essential to complete all provided readings before progressing through the program. After each reading section, you must click the « COMPLETED » button. An interactive medical glossary is made available to you: highlighted terms offer an information bubble and a link to a full definition.

"Explanations" sections — Optional but recommended

The "Explanations" sections offer additional details and enriching context. Their content is not assessed, but they can significantly improve your ability to apply the skills in real situations.

4.2 Theoretical assessments

At the end of each reading module, a multiple-choice quiz must be completed within 60 minutes. Minimum required score: 80%. Up to 10 attempts are allowed. A "Need a hint?" button is available during the assessments.

Intervention in case of repeated failures

If you do not pass the test after 10 attempts, a direct intervention with an ARCPR instructor will be necessary to identify and address the difficulties encountered.

4.3 Practical sessions

Before each practical session, you will be guided in building a CPR mannequin using everyday objects. During the session, an animated video guides participants through the steps of the maneuvers. Our automated system tracks time spent on each session — progress is blocked until the session is fully completed. The ARCPR mobile app is also available as an additional support tool.

5 — Deadline management

From the date of purchase, you have 10 weeks to complete the entire program. Inactivity of more than 10 weeks results in a temporary suspension of your file. To reactivate your access, contact ARCPR at [email protected].

Tip

Plan regular study sessions. This makes it easier to complete the training on time and helps you more effectively retain the knowledge and skills taught.

7 — ARCPR evaluation

Confidential summative evaluations are conducted during the training to measure teaching effectiveness. A confidential overall evaluation is also carried out at the conclusion of the training. Your feedback can be sent to: [email protected]

Certification

Upon completion of the training, once all assessments have been passed, an official certificate will be issued to you in electronic format, immediately available for download, emailing, or printing.

Available formats

Standard format: 8.5 × 11 inches (letter format), ideal for a professional setting or for archiving.
Pocket card format: double-sided, convenient for everyday use.

Security and recognition

Each certificate is unique and secured with a QR code and a unique URL link allowing its authenticity to be verified. ARCPR programs are regularly updated to reflect the latest national standards, including CSA Z1210-17.

A laminated physical version is also available upon request. Please contact our administration.

Accessibility and accommodations

ARCPR is committed to creating an inclusive learning environment. We encourage students with disabilities to inform us as early as possible in the training. Personalized accommodation measures can be put in place:

Extended deadlines for tasks or assessments
Adapted teaching materials: large print, audio formats, digital versions with assistive technology
Assistance during practical sessions to ensure full and safe participation

All ARCPR staff receive training on best practices for inclusion and support of students with special needs.

Educational support

Direct support: our team is available by email at [email protected] and via interactive chat on our website. Service hours: Monday to Friday, 8 a.m. to 4 p.m.

Additional resources: complete medical glossary, intervention protocols, unlimited access to course content for as long as your certification remains valid (except for the quizzes).

Weekly capsules on social media: practical tips adapted to the latest trends
Community engagement: exchange of information and mutual support within the community of learners

Teaching materials

No mandatory materials, but the following resources are strongly recommended:

ARCPR mobile app: interactive guides, demonstration videos, simulations, and quizzes — accessible at any time.
Stable internet connection: essential to access the full content.
Online training platform: explanatory texts, graphics, interactive presentations, case studies, and recent research.

Media references and appendices

Our online library offers an extensive selection of specialized references and publications, as well as a series of documents and case studies illustrating the practical applications of first aid techniques. Accessible via: argentina.firstaidcprcourse.com/bibliographie/

Our programs are built in compliance with national guidelines for first aid and CPR, including the CSA Z1210-17 standard, regularly revised to keep pace with advances in the field.

Last updated: July 2026